First Call/211

423-CALL or dial 2-1-1

First Call Information and Referral/2-1-1 offers a 24-hour, free and confidential, information and referral hotline staffed by trained volunteers.  In Tippecanoe County you can reach this service by dialing 423-CALL.

Most residents of Tippecanoe, White and Benton Counties can reach this service by simply dialing 2-1-1 which is the national abbreviated dialing code for information and referral.  For more information about 2-1-1, see below.

Access for special populations:

Deaf, Hard of Hearing and Speech-Impaired can dial 7-1-1 to reach First Call/2-1-1.  Tell the Relay operator to call 765-423-2255, 24 hours every day.

Non- English Speakers: access to non-English speakers is available through language interpretation services. 24 hours every day.

First Call/2-1-1 provides information about and referral to:

Serves as a common referral point for service recipients and service providers.

Multi-lingual services provided with assistance of Language Line.

2-1-1 available in Benton County

2-1-1 services are available to most residents of Benton County thanks to a grant from Benton Community Foundation .  We officially launched Benton 2-1-1 on February 11, 2005 in the Rotunda at the Benton County Courthouse in Fowler. 

The regional plan is for the Lafayette Crisis Center to extend its 211 call center services to Clinton, Carroll, Fountain, Warren and Montgomery counties. To make this happen, funding is needed from these counties.  Contact the Crisis Center for more information about how to bring 211 to residents of these counties.

Indiana 211 Partnership, Inc. is a nonprofit organization dedicated to building the 211 system for Indiana. The goal is to create a seamless network of information and referral services that enables anyone in Indiana in need of human services to have quick referrals to those who provide them by dialing 211. Additionally, data will be collected to assist communities in assessing needs and allocating resources.

For additional information about 211 implementation across the country, visit the website of National 211 www.211.org and AIRS www.airs.org

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